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Frequently Asked Questions
What surfaces can the Mop be used on?
The Microfibre mop head is designed to be used on a wide range of surfaces. It is suitable for cleaning various types of floors, including parquet, ceramic tiles, wood, and laminate. Feel free to use the mop confidently on any of these surfaces for effective cleaning.
Are the mop cloths machine washable?
Yes. To maintain their quality, we recommend machine washing them at a temperature of 40°C. Please avoid using bleach, ironing, tumble drying, or dry cleaning methods on these cloths.
How do I wash my mop cloths?
To properly wash your mop cloths, we recommend using a machine wash at a temperature of 40°C. It's important to note that you should avoid bleaching, ironing, tumble drying, or dry cleaning the cloths to ensure their longevity.
How long do the cloths last?
To ensure optimal cleaning performance, we advise replacing your mop head approximately every 6 months. However, if you notice the cloth becoming darker before that time, it is advisable to consider changing the mop head sooner. This will help maintain the effectiveness and cleanliness of your mop.
Are you based in the UK?
Yes, we are a UK-based company that is VAT registered. Our operations are primarily located in the United Kingdom, adhering to the necessary regulations and guidelines.
Are both mop and bucket included?
Yes. The package includes both the mop and the bucket, ensuring you have everything you need for your cleaning tasks.
How long does delivery take?
Typically, delivery takes approximately 2-3 days when using Royal Mail as the delivery service. Please keep in mind that this timeframe is an estimate and can vary depending on the specific circumstances and location.
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